How often to replace the dust bag inside the self – emptying station?

Redkey R10 is equipped with 4L large dust collection bags, one of which can provide up to 90Days of hands – free cleaning.

Does our robot vacuum mop have LASER navigation set up?

The LIDAR navigation can map your home accurately and sweep route sintelligently

Why the auto – empty station doesn’t suck up the trash?

1. Please confirm the power cord is correctly plugged in and the dust bag is properly installed.

2. Ensure the cleaning time exceeds 5 minutes.

3. Check if the dustbin is blocked or overfilled.

How to connect to the app?

Download App for your iOS or Android device.Create your account and connect your bot. and refer to the connecting video on the detail page or Reference user manual

Where can I buy replacement mop pads and dust bags?

Please don’t worry.We are already preparing to ship them to Amazon warehouses.